Crystal River Spas was founded by Joan Boyles in the 1980s when she helped her husband’s construction company bring in hot tubs from out of state. She used these hot tubs to complete projects for second homeowners. There were no hot tub dealers on Colorado’s Western Slope at the time and hot tubs were often shipped in from southern states. These hot tubs didn’t meet the requirements to survive the harsh weather conditions so Joan did some research and found Hot Springs Spas. Hot Springs Spas had the quality and insulation needed for Colorado winters so Joan decided to become a dealer.
Crystal River Spas has exclusively offered Hot Springs Spas since 1987. Since then, the company has continued to create the most efficient, innovative spas for cold weather climates with the best massage, filtration, and insulation. In 1989, the Boyles decided they needed a bona fide storefront for their business and opened on Carbondale’s Main Street.
Jake Boyles joined the Crystal River Spas in 2004 and spent 21 years across all aspects of the business. Together with Joan, and alongside his wife, Darlene, he helped establish Crystal River Spas as the Hot Tub Experts of the Roaring Fork Valley for all sales, maintenance and service needs.
In 2016, the Boyles opened a second location in Basalt “Soak Hot Tubs & Endless Pools”. Over the years, Crystal River Spas and Soak have expanded its leisure product portfolio to include Saunas, Swim Spas and Cold Plunges – offering the highest quality products to enhance our customers’ relaxation, health and wellness needs.
In 2024, the Boyles sold the business to Rocky Mountain Hot Tub Holdings. In addition to Crystal River Spas, Rocky Mountain Hot Tub Holdings currently owns and operates Aqua Vita Spas in Steamboat Springs and Mountain Hot Tub in six locations across Montana and one in Jackson, Wyoming.
In 2025, Vic Puleo, who spent 32 years at Aqua Vita Spas, most recently as the General Manager, moved to Carbondale to take the reins of Crystal River Spas.
Purpose
To deliver a world-class customer experience so that our customers can soak more and worry less.
Core Vales
Our Core Values guide everything we do – from how we work as a team to how we interact with our customers. These principles reflect our commitment to excellence, integrity, and creating meaningful experiences for everyone we serve. They aren’t just words – they’re the foundation of who we are and how we strive to make a difference every day.
Our Environment
Our Environment
Crystal River Spas honor this crucial time to be environmentally conscious. At Crystal River Spas, we pride ourselves on providing the most sustainable products and services possible to our customers. In 2008, our efforts resulted in 4.2 million pounds of recycled material, and we hope to exceed this number each year. We strive every day to make “green” initiatives part of our lives and business practices. Our company is pleased to pass this tradition on to our customers.
CRS Green Footprint
Since we installed two Waukesha natural gas-fired generators in 2001, CRS has reduced our own power, 24/7, achieving an overall reduction of 5.3 million kWh since the system was put into place.
Our old roofing was replaced with high-reflection, Energy Star Rated roofing.
We installed a new HVAC system and updated our IT Data Center, including the installation of “virtual servers,” which are expected to provide an annual savings of 198,570 kWh and a CO2 emission reduction of 147 metric tons.
All water system level controls have been adjusted and upgraded, resulting in an estimated savings of 1,244,000 gallons per year, and over 15,000 kWh.
Our showroom is self-heating, using outside sunlight to generate heat.
CRS offers shoppers optional reusable shopping bags for small purchases.
We are the valley’s leader in chemical-free water care, which significantly reduces the number of chemicals that enter surrounding water sources.
We utilize light timers and motion sensors to prevent our fluorescent lights from being left on, and use and recycled paper and office supplies whenever possible.
CRS provides a company bike for staff to use around town.
Discover the Difference
CRS spas are the most energy-efficient in the industry. Beneath the spa cabinet is multiple layers of high-density foam that minimize heat loss. These allow the water temperature to be maintained at a constant temperature, eliminating expensive heating and cooling cycles.
Hot Spring spas feature environmentally-friendly water care systems that keep the water cleaner, longer. Our spas offer 100% no-bypass filtration, which means that all water passes through the filter before it enters the spa.
We reuse and recycle whenever possible. In order to minimize the impact on local landfills, CRS recycles all major components of used spas and customers’ old tubs for free.
Watkins Manufacturing, the world’s number one seller of portable spas and maker of Hot Spring® Spas, was recently awarded a Flex Your Power Award for leadership in energy efficiency.
The Little Things Make All the Difference!
All of our office paper, newspaper and magazines are shredded & recycled via Paperwise recycling service.
We only purchase and use recycled paper in our office.
All ink and toner cartridges are recycled with the manufacturer.
We offer email and online billing to our customers for paper-free service.
The Hot Tub Expert Team
The Hot Tub Expert Team
Our Crystal River Spas Hot Tub Experts are dedicated to helping you spend more time enjoying your hot tub and less time maintaining it. Whether it’s a one-time repair, a seasonal drain and clean, or just a simple “refresher course” on water care, Crystal River Spas is here to help make your experience as pleasurable as possible.
