Testimonials

Testimonials

5/5
Crystal River Spas provides excellent customer service. Our spa stopped working and became completely frozen over, two days before a big group was arriving. We couldnt analyze the damage until the ice melted (which took at least 2 days), but 2 servicemen thought there was little to no chance it would survive. In the meantime, Jake from Crystal River went above and beyond to not only provide a plan B, but also a plan C, in the event the spa had to be replaced. Thank you Crystal River!!
Susie Gardner
5/5
Excellent service and great crew! Every tub at some point will need servicing, and its nice to know theyre only a couple miles away available to take care of any repairs or needs on short notice. This is my fourth tub from them, and the only place Ill buy from!
Ken Krehbiel
5/5
I have been using Crystal River Spas for a few years now. They are very attentive to the spa, which I greatly appreciate. They are excellent communicators when something needs attention or repair. I never feel pressured to purchase unnecessary services or products, which I greatly appreciate. I feel that I am getting my moneys worth. They have been a great company to work with.
Eric Vensel
5/5
Price and professionalism were top notch.
Jack Brendlinger
5/5
I have been using Crystal River Spas for a few years now. They are very attentive to the spa, which I greatly appreciate. They are excellent communicators when something needs attention or repair. I never feel pressured to purchase unnecessary services or products, which I greatly appreciate. I feel that I am getting my moneys worth. They have been a great company to work with.
Eric Vensel
5/5
Jake and the team @ Crystal River Spas did an excellent / fantastic job guiding us thru our first Hot Tub purchase. From the consultive approach on choosing the right model for our needs and space to the professional and courteous installation team not to mention the friendly demeanor of all of the staff. Thanks again for the great experience! We look forward to many years to enjoyment with our new Hot Tub and the comfort of knowing that Crystal River Spas is there when we need them.
Charlie Sutherland
5/5
Jake was fantastic in terms of coming up to our house and helping to select the ideal location, through to seeing our hot tub was filled up and ready to soak in. We love the hot tub and service at Crystal River Spas. They were great about getting it delivered, up and running and coordinating with the electrician, and also came out to give us a tutorial and cheat sheet on how to service the hot tub/keep it clean. Great service and the hot tub really is incredible!
Victoria Stulgis
5/5
If your looking for a spa or hot tub in the Roaring fork valley this is the place for you.
Wayne Winton
5/5
When we decided to shop for hot tubs I dreaded the hard close salesman waiting for me. When meeting Jake I was immediately relieved. Jake worked with my husband and I for over two months before we decided on the perfect hot tub for our family. We have now owned our hot tub for months and couldn't be happier with it and the customer service we have received. Cant wait for ski session aches and pains!
Brandy Sunshine
5/5
My husband and I had a great buying experience with Crystal River Spas! Megan was very knowledgeable and helpful in answering all of our questions. She made sure we picked just the right hot tub for our needs as well as color selections. Mark was terrific with the installation and getting us all set up. Everyone was friendly and professional, we wish every company was this great. Looking forward to years of enjoyment! Thank you for everything.
Cynthia Clark